Rational Decision Making Process free essay sample

This report will examine about the way to deal with balanced dynamic procedure. It examines how a regular issue looked by the board can be handled by utilizing realities, assessments and sensible reasons. 1. 0 presentation Decision making portrays the procedure by which a strategy is chosen to manage a particular issue. The achievement of an association relies significantly upon the choices of chiefs. There are two significant sorts of models utilized by chiefs to settle on choices discerning model and non-normal models. In the judicious model, administrators take part in normal dynamic procedures. Any objective dynamic procedure comprises of eight essential advances. Those means are: characterizing issues, distinguishing choice models, dispensing loads to every measure, creating or producing options, assessing choices, choosing the ideal choice or options, actualizing the other options lastly assessing the choice adequacy. These dynamic advances which is referenced in the course book are extremely down to earth. As indicated by Ohio State University the executives educator, Paul C. We will compose a custom exposition test on Objective Decision Making Process or then again any comparable theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page Nutt, we just get about half of our choices in the work environment right! A fraction of the time they are incorrect, so there is obviously a lot of extension to enhance our dynamic procedures. In light of his investigation into more than 300 choices, made in a scope of associations, he found thatâ â€Å"some strategies with a decent reputation are usually know however extraordinarily practiced† Why? Well one explanation that rose up out of his examination is that: â€Å"too regularly, administrators make awful strategic selections†¦ on the grounds that they accept that following suggested dynamic practices would take a lot of time and request extreme money expenses. † Nutt contends that utilizing great dynamic practices really costs veryâ little. As I would see it, the normal dynamic model is an extremely valuable instrument to assist supervisors with improving the manner in which they decide. 1. 1 Steps to critical thinking process I have a case of how a chief of call focus activities confronted a typical issue in each call communities on the planet with respect to employing. What stresses the administrator just as the Human Resource (HR) recruiting group is the expense per enlist for each call community delegate (CCR) has expanded fundamentally throughout the years. This report will show how the supervisor and HR framed up a group known as group Kronos applied the eight stages of critical thinking procedure to discover arrangement on the regularly expanding cost per recruit of a CCR. Figure 1 underneath are the means applied to tackle the issues: Figure 1: Steps in normal dynamic procedure 2. 0 Defining Problems that are obvious will in general have a higher likelihood of being chosen than ones that are significant. 1. Effectively to get a choice maker’s consideration 2. Chief need to seem skilled and â€Å"on top of problems†. This longing thought processes one to concentrate on issues that are obvious to other people. On the off chance that a chief faces a contention between choosing a difficult that is imperative to the association and one that is critical to leader, personal circumstance will in general win out. This inclination additionally is identified with the issue of perceivability. It’s as a rule in a choice maker’s wellbeing to tackle high profiles issues. It passes on to execution is later checked on, the evaluator is bound to give a high appraising to somebody who has been forcefully tackling noticeable issues tan to somebody whose activities been more subtle. . 1 Problem Statement In this initial step the chief characterized what is their genuine issue is. To distinguish the genuine issue the director led a meeting to generate new ideas with human asset enlistment group to recognize the underlying drivers of significant expense per recruit. After investigation and conversation i t is found that the underlying driver is because of wasteful employing procedure and ebb and flow measures not satisfying the business guideline. Besides, contact focus is the least positive vocation way alternative for new alumni with high turnover rate. Hence, the difficult articulation was such: In view of January 2010 to December 2011 Human Resource examination, it is seen that cost per recruit for a Call Center Representative (CCR) is at RM900 with turnover pace of 80% every year. This is a chance to lessen the expense just as the turnover rate, consequently, increment the general cost proficiency. 3. 0 Identifying Decision Criteria Once a chief has characterized the issue, the individual in question needs to recognize the choice rules that will beâ important in taking care of the issue. In this progression, the leader is deciding what’s significant in settling on the choice. This progression bringsâ the choice maker’s interests, qualities, and individual inclinations intoâ the process. Distinguishing models is significant on the grounds that what one individual believes is pertinent, another may not. Likewise remember that any factorsâ not recognized in this stepâ are considered as unessential to the chief. For our situation study, the administrator has now distinguished the accompanying models to battle the significant expense per recruit and turnover rate for fresh recruit. * oral and composed correspondences aptitudes * deals and client care capacities * Multitasking abilities * Keyboarding and PC abilities * Telephony abilities The group understood that they required an answer that would recognize potential top entertainers prior in process, help employing achievement rate and give proactive bounce on CCR enlisting needs. 4. 0 Allocating Weights to Each Criterion The following stage in the dynamic procedure is prioritization. Prioritization is accomplished by allotting quantitative loads to every models component. The weightage characterizes the overall noteworthiness of every component Going back to group Kronos issues, the director recognized the weighting of every rule for another CCR. This is the place the group begin to get clearness on the main thing. Figure 2 beneath demonstrate the loads to every measure Criteria| Rating| oral and composed correspondences skills| 5| deals and client support abilities| 3| Multitasking skills| 3| Keyboarding and PC skills| 4| Telephony skills| 4| Figure 2: Weights to every standard *Note  Rating 1 to 5, 5 is the most noteworthy 5. 0 Developing or Generating Alternatives The leader produces potential choices that could prevail with regards to settling the issue. No endeavor is made in this progression to evaluate these other options, just to show them. The following are the lost of potential choices gave by Kronos group. Prescreen applicant through online appraisal, this will assist the enrollment specialist with determining the competitor appropriateness for a meeting * selection representatives to assess an up-and-comer with a pretending reenactment during meeting * increment use of IVR (Interactive Voice Response) * re-appropriate the employing procedure to trustworthy enlistment organizations I. e Kelly Services, Ask Recruitment Agencies, Michael Page and so forth * re-appropriate the call community to re-appropriating accomplice in the Philippines 6. 0 Evaluating Alternatives Evaluating potential structure arrangements is the procedure which prompts the choice of the best of options.

Diet anaylsis Essay Example For Students

Diet anaylsis Essay A.) Throughout my entire eating regimen broke down task I discovered that pretty much every classification was essentially over the principles. My calories where averaging around 150 percent every day, which is alright for an extremely dynamic individual like me that needs the calories. Be that as it may, the categorys that came up short on some what was my dietary fiber, it by and large remained around 75 percent. Additionally my Vitamin E was altogether missing, and that normal around 35 percent. All things considered, the percent of calories that originated from fats, sugars, and proteins where great! Every classification was inside the day by day normal that was suggested. My normal on consumption on immersed fat was scarcely over by 2-3 percent of the every day breaking point of 10 percent. Other than that my mono-immersed fat was somewhat low, and my poly-soaked fat was alright. C.) The percent of calories provided by liquor was zero percent. I dont see a need to adjust my perspective on not drinking any liquor. D.) Some particular dietary moves that I could make is take a multi-nutrient to raise my low Vitamin E check. And furthermore I could take some dietary fiber pills to raise that classification. I truly feel every one of my nutrients and minerals are at a not too bad level and truly need no improvement. In the event that anything I could nearly watch myself in some categorys in light of the fact that they are so high. E.) I accept that I live an extremely fundamental eating regimen for a young person. I stick to simply the essential nourishments and the home prepared suppers. I attempt to stay with the nourishments that I realize that are sound for me. With my dynamic way of life I attempt to eat a great deal of breads since they stick in your framework. With everything taken into account I trust I sound, eat right and fit for my age.

How To Write A Great Hook Top Tips Essay Example

Step by step instructions to Write A Great Hook: Top Tips Paper You never get another opportunity to establish the primary connection. This mental strategy impacts people’s want to wear beautiful garments, to grin, to make jokes, quote a few VIPs while having their first talk with someone. You might be shocked, yet composing has similar principles. Your perusers and crowd get to know your paper from the principal sentence. That is the reason it is so noteworthy to realize how to compose a snare which will get a handle on consideration. Extraordinary Hook can Change Your Entire Essay Consider how you or your companions pick a book in the library or shop. You take a gander at the spread page, look at the material, read the book ad spot, and read the essential sentences of the early on section. Doesn’t it seem to be like the manner in which individuals perused the article? They take a gander at the size, structure, and afterward acclimate by perusing those essential one-two sentences. It is the means by which perusers assess whether the paper merits perusing. We will compose a custom article test on How To Write A Great Hook: Top Tips explicitly for you for just $16.38 $13.9/page Request now We will compose a custom article test on How To Write A Great Hook: Top Tips explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer We will compose a custom article test on How To Write A Great Hook: Top Tips explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer Let’s take a gander at a similar circumstance yet from the teacher’s perspective. On the off chance that you are an understudy, you get bunches of errands identified with composing. Have you at any point pondered what number of creations a normal instructor needs to check before classes? The number isn’t 3 or 5. It implies that the vast majority of the papers may sound exhausting for the educator. Presently think if your article starts with an energizing story or surprising insights. This will catch the teacher’s eye on the grounds that your exposition will stand apart from others. Thoughts regarding How to Write a Good Hook Your exposition snare may do something amazing. You should simply figure out how to compose a snare that the peruser will think of it as the most intriguing start. Start your article with a story, cites from celebrated individuals, realities that others havent found out about, or some other striking data. Composing article snare some of the time requires considerably additional time than the whole paper itself. Be that as it may, if the author realizes how to compose a snare, this assignment turns into a bit of cake. We have accumulated the most generally utilized procedures which may assist you with setting up the article snare. Look at this following information and make up your inventive start. Your peruser will esteem your endeavors. Citation Have you seen how this article about â€Å"How to Write a Hook† starts? If not, scroll it up and return here. It is valid; it begins with a citation. This is one of the numerous different methods in how to compose a snare for an exposition. Your subject will assist you with this undertaking. Discover the fundamental citation from the Internet. There are heaps of variations. Your errand is to pick the most applicable and engaging for the perusers. Remember the statement ought to continue with your clarification. It is the means by which you can prompt your point and proposition. Here are scarcely any models. Statement for Technology Essay â€Å"I never think about the future †it comes soon enough.†  When educator Einstein said this one century back, he implied that†¦ Statement for Social Essay â€Å"Be the change that you wish to find in the world† (Mahatma Gandhi). At the point when I was perusing this statement, one thought sprang to my mind†¦ Account Retelling short stories is another approach to get your crowd intrigued. You can utilize the genuine circumstances which transpired. This will help make a bond among you and the peruser. Uncovering something individual contacts the hearts of others. You can change names, include progressively enlightening jargon, even make up anecdotal stories. The thought is that the story ought to allude to the subject which you will talk about. Account for Composition about Nature â€Å"Once I met an elderly person who was perched on the seat. I was strolling from the secondary school and couldn’t notice that man. He looked like my granddad who kicked the bucket numerous years back. I came nearer and asked his name. He didn’t state anything besides pointed at the tree far away. The tree standing quietly indicating the magnificence of nature at its generally considerate. I began to consider how astonishing nature is† Casing up your Anecdote With the assistance of the past short story, you can get a handle on perusers consideration. Be that as it may, they should get some answers concerning the finish of the story. There is one acceptable â€Å"framing† procedure for your ideal article snare. Don’t end up the story toward the start. Commit the fundamental body to examining your point. Just at the end uncover the primary mystery. This method will hold the peruser in tension. Let’s read the case of the end taken from a similar sythesis about nature. â€Å"While I was considering the excellence of the encompassing scene, I nearly overlooked the elderly person who was sitting close to me. It was he who gave me that excellent tree. I went to the man and stated: â€Å"People ought to welcome the encompassing nature. It is stunning, isn’t it?† The man murmured †My dear, I trusted you would tell what nature looks like since I am blind.† I couldn’t represent a few seconds and afterward began to depict the encompassing scene to this man. That we are so fortunate to wonder about the heavenliness of our nature.† Insights While planning tales can be utilized in experimental writing, scholarly one requires progressively exacting substance. Your ideal paper snare shouldnt be solely extremely inventive and passionate. It very well may be only a fascinating certainty, for example, insights. Discover the data at the library or go on the web. There are hands-down helpful realities for your paper. Insights for Essay about Global Warming â€Å"According to the NASA disclosures, every time of the 21st century is among the most sultry in history.† Talk Questions Discover everything about the point by point task necessities before picking the snare. On the off chance that it is an imaginative errand, have a go at utilizing talk inquiries as an energizing start. Your peruser will need to respond to the inquiry. Thoroughly consider the subject of your paper and make up sudden beginnings. It very well may be in any event, something anecdotal or philosophical. Talk Questions for Essay about Peace â€Å"What would you inquire as to whether you at any point happened to get it? At the point when I was a youngster, I would request games. At the point when I am 25, I would request that the goldfish bring harmony everywhere throughout the world†¦Ã¢â‚¬  Uncovering Common Misconceptions There are loads of generalizations that individuals have faith in. Search for the data on the Internet. There are a lot of legends which researchers have exposed. All you need is associate your theme with this intriguing reality. By indicating that the world-realized truth is bogus, you may rapidly snare your perusers. Exposing Misconception Essay about Geography â€Å"Are you sure that the Earth is in reality round? As per the British scientists†¦Ã¢â‚¬  Tips on How to Write a Good Hook You can pick some other referenced above kinds of starting. Be that as it may, don’t neglect to focus on other huge factors such the crowd, subjects, and so on. Here you may discover key tips which will assist you with figuring out how to compose a snare for an exposition. Know your intended interest group. In the event that it is an instructor in particular, center around progressively scholarly snares, for example, realities or measurements. Comprehend the reason for your paper. Adhere to the subject and discover the snare identified with your topic. Something else, the start can get superfluous. Recognize the feeling which you need your crowd to feel. Use conceptualizing procedures. On the off chance that you set up a few models, they may prove to be useful for whenever. Don’t make a long snare. It ought to be only a few sentences, don’t make it in lengths of a few passages. Request that someone assess your snare. The assessment of others is critical on the grounds that you can't treat your work unbiasedly. Maintain a strategic distance from first-individual portrayal in your start on the off chance that it is scholarly composition. Peruse instances of good beginnings and study each kind of snare independently. Practice as much as possible since making a decent start is a troublesome Request teacher’s inputs and improve your paper. One final Word Despite the fact that the snare sentence ought to be toward the start, you don’t need to begin composing it before setting up a layout for the whole structure. It is a smart thought to make up your basic sentences after you have completed the paper. The explanation is straightforward. At the point when understudies start their work, they don’t know the specific substance which their paper will incorporate. That is the reason, when you have the content, consider its general message. It will be simpler for you to concentrate on the essential sort of snare. Don’t think little of the centrality of your paper starting. It should set the temperament for the entire work. Your perusers will feel positive feelings while perusing your article on the off chance that you start it appropriately. Utilize the referenced here thoughts or simply request that our essayists help you. That is the manner by which you may get the most elevated evaluation for your composing task.

A Well-Rounded Individual

Manystudents set goals with the hope that their achievements may help them beaccepted into their chosen college. Unfortunately, they often put too muchemphasis on one area and do not take part in a wide range of activities.Bewildered college applicants often say, "I've had a perfect averagesince I started junior high. How could they reject me?" What they do notrealize is that schools are interested in more than just intellectualachievements. Others find themselves saying, "I am the best baseball playerin my school. Why did I get rejected?" This also proves that collegeacceptance is not based on a single area of activity, whether academic, musicalor athletic.I firmly believe that it is im-portant to be well-rounded,taking part in both challenging and interesting activities instead of justfocusing on athletics or academics. I understand that proving oneself to be anoutstanding athlete requires much skill development and hours of practice, andthis is true for demonstrating intellectual ability, too. But a truly capableperson balances many activities. Taking part in school, athletics, music,community service, extra-curricular activities, academic clubs, social clubs,hobbies and spending time with friends and family are the qualities that describea truly well-rounded person.Some students in junior high and high schoolhave ideas of what they plan to become, and what type of education they need.Most students' ideas about the future, however, are constantly changing. Lastyear they were certain that being a lawyer was the perfect career, but this yearthey want to be a writer. Knowing they might change their minds should serve asan incentive for students to keep their options open. There is alwaysthe exception to this. Sure, there are kids who realize in kindergarten and telltheir parents, "I want to be a scientist," take all the science coursesavailable, join only science clubs, and find themselves working on disease curesin a lab years later.Being a well-rounded indi vidual allows a person tounderstand many areas of study, learn many new things, and keeps one's mind sharpand body physically fit. And that could open many doors that may otherwise haveremained closed.

Ovids Phoebus and Daphne Compared to Shakespeares A...

Since the beginning of time, in most love stories, a man chases a woman after love. Society tells us that it’s a man’s job to go after a woman he loves and woo her. In Ovid’s story of â€Å"Phoebus and Daphne† the lustful Phoebus (Apollo) chases after the nymph Daphne who rejects love due to Cupid’s arrow. Centuries later, author William Shakespeare wrote A midsummer Night’s Dream where it is a woman who chases after a man. Helena is a woman in love with Demetrius yet he is in love with a woman called Hermia. In Shakespeare’s story, the typical love chase is reversed, he turned Ovid’s story around but still keeping most of the key elements, just in reversed gender roles. In Ovid’s â€Å"Phoebus and Daphne†, Phoebus was shot with an arrow†¦show more content†¦It doesn’t matter how bad his master treats him, a dog will always be loyal and love his master. Helena also refers to Ovid’s story by s aying â€Å"Run when you will. The story shall be changed: Apollo flies and Daphne holds the chase; the dove pursues the griffin; the mild hind makes speed to catch the tiger. Bootless speed when cowardice pursues and valor flies† and â€Å"We cannot fight for love as men may do, we should be wooed and were not made to woo†, this means she knows it is not modest of her to try woo Demetrius. She knows that it is a man who chases the woman, not the other way around. Ovid’s â€Å"Phoebus and Daphne† A Midsummer Night’s Dream do keep some elements alike, such as, the chase of love, and that some people would do anything for love, or like Daphne, to escape love. Even though the stories are kind of similar, they do have some different factors. Some obvious factors like the reversed gender roles, the different metaphors and how the characters pursuit love. Other factors are not so obvious like the fact that in Ovid’s story Daphne escapes love by t urning into a tree which is a fantasy element, and in Shakespeare’s story, Demetrius flees Helena love by leaving her alone in the woods, which doesnt include any fantasy elements. Both stories are classical stories, and have the same main idea, the pursuit of love. How the characters pursuit love, why they do it, and the outcome of it change with the stories. We do know one thing, A Midsummer

Disneys Business Factors - 1276 Words

Disney s Business Factors Katrina Ballard MGT/230 October 16, 2012 Disney s Business Factors The Disney Corporation is a leader in both the family entertainment and the movie media industries. They are internationally acclaimed for their amusement parks and resorts, media networks, studio entertainment, and interactive media (Bahera, 2012, para. 1). Through Walt Disney’s vision, drive, creativity, and passion, Disney has become one of the world’s most successful multi-media corporations. Disney established its core values from the beginning, and they are still lived today. Since Walt Disney’s departure in 1966, Disney has had several leaders, including the current CEO, Bob Iger, who have duplicated Walt’s style and have†¦show more content†¦There is no material competition to Disney because of this. The price of entry into this entertainment market is high, and no corporation is big enough to pay it. The biggest external threat to Disney currently is the recession. While American parks are not too negatively affe cted in a downturn economy, its international parks struggle financially. Disney’s share price has fallen by 14% in the past year. Expanding its online business and earning more money through traditional media could offset these losses. It certainly is in a better place to bounce back from the current economic recession than most other big media firms. Because Disney has a decentralized approach to its organization, keeps its employees actively involved, and empowers its managers to show appreciation and recognition of others, Disney’s core is solid and its foundation is strong, and it should continue to reign as one of the most admired organizations in the world. For Disney’s management to produce a good end product and to maintain that product, they have to implement control. At this stage in the management process control is not necessarily micro-managing, though it is a form. Control is about guiding employees. The path of the organization, in this case Disney, has already been set. By keeping employees on that path, it exemplifies control. It is ironic that Disney maintains the â€Å"happiest place on earth† mentality, but it is one of the hardest places to maintain thatShow MoreRelatedWalt Disney Company : A Popular Family Tradition1310 Words   |  6 Pagesand this segment growth was due to increased merchandise sales for Frozen. The movie has been a great success for Disney and continues to supplement both the company’s topline and bottom line. Not only will this provide increased future growth, but Disney’s consumer products division experienced a 22% jump in revenues to $1.38 billion while the operating i ncome increased from 46% to $626 million in the December quarter (http://www.forbes.com/sites/greatspeculations/2015/02/05/disney-sees-solid-growRead MoreDisney Swot Analysis996 Words   |  4 Pagesa positive aspect internal to your business. 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A major thrust for the new millenium would be development in Asia. †¢ We could be getting close to the time for a major Disney attraction in the world’s most populous nation.† The Walt Disney Company, Annual Report, 1998. †¢ â€Å"I am completely confident that ChineseRead MoreDisney s Marketing Strategies And Its Implementation979 Words   |  4 PagesDisney’s Marketing Strategies And Its Implementation In The Business Events and Exhibitions industry The business events and Exhibitions industry is one of the biggest industry when it comes to hosting events on a large scale. The other industries, which hosts large events like these, are the theme parks. The theme parks are considered to be the other industry, which host events for more than 1000 people. This industry aims to attract people of all age. The business events industry is similar to

Disaster Management Communications Plan - Case Study, Nevis free essay sample

DISASTER AN OVERVIEW WHAT IS DISASTER? Natural or man-caused event which causes intense negative impacts on people, goods and services and/or the environment, exceeding the affected community’s internal capability to respond adequately. HAZARD It is the potential for a natural or man-caused event to occur with negative consequences. A hazard becomes a disaster when the event causes intense negative impacts on people, goods and services. Hazards could classified in five groups: Natural Disaster, Technology disaster, Health disaster, Crime Disaster and Personal/man-made disaster. * Natural disaster (hurricane, tornado, flood, fire) Technology disaster: building failure (roof collapse, water pipes burst) or computer failure (data or hardware lost or in jeopardy) * Health disaster (epidemics, environmental catastrophe) * Crime disaster: violent crime (workplace assault, hostage situation, bomb detonation, robbery) and cybercrime (hacking, identity theft/phishing, employee sabotage ) * Personal disaster (sudden death or disability, succession crisis due to retirement or illness) VULNERABILITY The extent to which a community’s structure, services or environment is likely to be damaged or disrupted by the impact of a hazard. Vulnerability can be changed via prevention, mitigation and development activities. RISK The probability that a disaster will occur given the hazard and vulnerability. DISASTER MANAGEMENT A collective term encompassing all aspects of planning for and responding to disasters, including both pre- and post disaster activities. It refers to both the risk and consequences of a disaster. DEVELOPMENT The cumulative and lasting increase, tied to social changes, in the quantity and quality of a community’s goods, services and resources, with the purpose of maintaining and improving the security and quality of human life. DISASTER CYCLE The idea here is that disasters happen in cycles. Parallel with the cycle, is the nonstop process of development. Consequently, disasters and cycle activities affect development. It is worth noting that disaster management has just recently been studied and described as a cycle. Seven stages of the disaster cycle This cycle has been described in terms of an interconnected chain of stages, which are: 1. Prevention 2. Mitigation 3. Preparedness 4. Alert 5. Response 6. Rehabilitation 7. Reconstruction Three Phases of Disaster When the time of an event(s) is considered, it is obvious that disaster could be stratified in three phases: Before During After (BDA). Hence the seven stages mentioned above could conveniently be divided into these three phases, according to the activities that occur. First Phase (Before the event) The following stages are considered under this phase: †¢ Prevention †¢ Mitigation †¢ Preparation †¢ Alert Prevention Measures taken for the purpose of preventing natural or man-caused phenomena from causing or giving rise to disasters or other emergency situations. Mitigation It refers to the measures taken to reduce the loss of life, livelihood and property by disasters, either by reducing vulnerability or by modifying the hazard, where possible. Although some disasters may be prevented, most of them cannot be. Mitigation tends to reduce damaging effects to life and property caused by non-preventable disaster forces. The difference between Prevention and Mitigation is that; Prevention refers to when the event doesn’t occur. Meanwhile Mitigation simply means that the event occurs but the impact is reduced because the vulnerability has been reduced or the hazard modified. Preparedness These are measures taken to reduce to the minimum level possible the loss of human lives and other damage through the organizing of prompt and efficient actions of response and rehabilitation. Such measures include the following: * Organize local disaster committee. * Develop a plan for emergencies * Train personnel and practice. * Inform the community about risks and actions. * Locate resources and inventory physical, human and financial. Alert The notice or signal issued indicating that specific precautions should be taken because of the probability or proximity of a dangerous event. It is the official, and in some cases, lawful notice of the action approved due to successive evaluation of threat indicators, that tends to limit the phenomenon’s impact through preparedness measures. Different types of alert are defined based on the level of certainty that an event will occur. Declarations of alert must be: 1. Public – must be given by all available media. 2. Timely – any delay may be interpreted in the sense that the danger is not real or imminent. 3. Clear and concise – there must be no contradictions. 4. Official – emanating from accepted or trustworthy sources. When an event becomes imminent, then an alarm is issued. The community alert actions are as follows; * Establish monitoring of hazard. * Inform public of hazard and risk. * Activate plans. * Establish communications with NDO, media and public. Second Phase (During the event) * response-relief. Response Actions carried out in a disaster situation with the objective to save lives, alleviate suffering and reduce economic losses. It is worth noting that response is the implementation of a previously developed Emergency Plan. Success depends on the work in the before the event phase. The response actions are: * Evacuation of risk areas * Search and rescue * Medical assistance * Damage assessment and needs analysis * Establishment of temporary lodging, food, clothes and supply management. Third Phase (after the event) †¢ Rehabilitation †¢ Reconstruction Rehabilitation It is the restoration of basic services and the beginning of the repair of physical, social and economic damage. Rehabilitation actions involve: * Provide potable water and food supply. * Restore power. * Maintain health. * Restore transportation and communication. Provide temporary housing. Reconstruction It is the medium- and long-term repair of physical, social and economic damage, and the return of affected structures, to a condition equal to or better than before the disaster. Reconstruction actions include the following: * Physically re-arrange the community. * Construct permanent housing and public buildings. * Rebuild roads and bridges. * Re-establish agriculture production. Phase o ne, amongst the others should be the most concentrated phase. Remember, â€Å"Prevention is better than Cure†. COMMUNICATIONS AN OVERVIEW The media obviously has a significant impact not only in the reporting of disaster relief, but also in inducing greater responsiveness on the part of individuals and corporations. Communication is an important element of preparedness, mitigation, alert, relief, recovery, and prevention of future disasters. WHAT IS COMMUNICATIONS? Communication is the process of sharing our ideas, thoughts, and feelings with other people and having those ideas, thoughts, and feelings understood by the people we are talking with through their feedback(s) (verbal / non-verbal, attitude, behavior or action). When we communicate we speak, listen, and observe. In simple terms, communication is the process by which one person (or group) shares and imparts information to another person (or group) so that both persons/groups clearly understand one another. EFFECTIVE COMMUNICATIONS It is to share meaning and understanding between the person sending the message (Nevis Disaster Management Department) and the person receiving the message (the entire Nevis Island-wide society). The key element is â€Å"understanding. † Poor communication can waste time and energy and cause conflict between people. ELEMENT OF COMMUNICATIONS Communication is a process and therefore has pertinent elements, which must be available for it to occur. More so these elements operate in a cycle chain than a linear series. They are: Source – Message – Channel – Receiver – Feedback Source In this case, the Disaster Management department is the source of information, with all its strengths and weaknesses, its knowledge and skills. It includes its research and the elements that make up that research. And your partners, with whom you exchange information. One or more objectives — These objectives will vary depending on the target audience. Message Disaster messages compel the targeted audience to think, feel, or act. They can: * Show the importance, urgency, or magnitude of the issue. * Show the relevance of the issue. * Put a â€Å"face† on the issue. * Be tied to specific audience values, beliefs, or interests of the audience. * Reflect an understanding of what would motivate the audience to think, feel, or act. * Be culturally relevant and sensitive * Be Memorable The Disaster message approach varies depending on the target audience. It includes data that have been processed and adapted to make sure the disaster message can be understood by its addressees and it takes into account the information needs of the various groups the department wishes to reach. The following questions could serve as a guideline: * What information does the disaster department want to transmit? * What needs to be known and understood? * What behaviours/attitude is the department researching? The consideration of these factors has greatly enhanced the composition of the message†¦ â€Å"Plan Now, Don’t Wait, Disasters Don’t Discriminate† Transmission / Channel The channel is both the medium that the Nevis Disaster Management Department uses to transmit its information and the understanding that it expects to achieve in those who receive the message. The department’s channel(s) ranges from intra department to mass media. The channels used for this strategy are: * radio, * TV, * Cartoons * Billboards * Social media – facebook, twitter, etc * Newspaper. * Newsletter * magazine * Posters contest by schools. * Disaster drill. * Community centre display posters Receiver The receiver is the destination of the disaster message. The receiver interprets the message according to his or her own perspective, knowledge, and logic. A good disaster message takes the following into account: * To whom does the department want to transmit its information? * What groups, people, associations, projects, departments might be interested in the methods and outcomes of its research? Stratification of the NDMD Target Audience Groups The Nevis Island society has been structured into seven broad categories of target audiences with sub-branches under each of the main groups. 1. Audience Group One Government Officials * Ministers of Government Government Departments * Entire civil servants 2. Audience Group Two Education Unit * Preschool – Grade two * Grade three – grade Six * First Form Fifth Form * Sixth Form – University * Teachers * Auxiliary staff * Educations Officers * Parents. 3. Audience Group Three Social Groups * Families * Senior Citizens * Clubs / groups / associations ( numerous) * N. G. Os 4. Audience Group Four Religious Bodies ( churches, etc) * Leaders * Men * Women * Young Adults * Children 5. Audience Group Five Business Sectors * Banks * Hotels * Super markets * Companies * Legal firms 6. Audience Group Six Media Newspapers * TV * Radio * Internet social network 7. Audience Group Seven Regional And International Agencies * CDEMA * USAID * OECS * CARICOM Feedback Communication is not a one-way process: The Department sends a message to its audience and that audience reacts to the message received. It is important to test the effect of the message and the communication tool before finalizing it. Then the department can make adjustments based on the receiver’s feedback. Noise Unfortunately whether we like it or not, the uninvited noise will always present itself at any point in the communication cycle. Noise is anything that interferes with the smooth flow of communication. It is the main hindrance to effective communications. Noise could be classified at three levels. Semantic Noise: This occurs when words are used in communication which the other party does not know their meaning, hence creating obstacles in communications. Semantic noise is something that we all need to be aware. Semantic noise is the interpretation of words and phrases that distract us from the meaning of the communication. Mechanical Noise: It is when the tool of communication gets affected, hence hindering the smooth flow of the message. For instance, the bad mic will affect the audience from hearing clearly. In written communications, a bad pen may not write words clearly, making it harder for the receiver to get the message. Environmental Noise: This is the most common noise. It refers to the noise from the environment, which affects the smooth flow of communications. For instance, conversing in a political campaign crowd could be difficult because of the environmental noise from the mass audience. THE NEVIS DISASTER MANAGEMENT STRATEGIC COMMUNICATIONS PLAN INTRODUCTION CHALLENGES AND IDIOSYNCRASIES TO COMBAT In as much as Comprehensive Disaster Management deserves a level of serious attention from every section of the Nevis society – young and old, public and private, etc, unfortunately, the reverse seems to be true. PROBLEM STATEMENTS The following problem-assessment questions have been developed to guide this strategic communications plan to a credible direction: 1. Is disaster awareness the top of minds of Nevis respondents? 2. Are disasters on Nevis considered near and real or somewhat far and abstract? 3. Do people say: God is a Nevisian? Does the religious cliche â€Å"God is in our island† serve as justification for an attitude of unpreparedness on Nevis? 4. Does Nevis have the tendency of last-minute preparation? 5. Are disaster messages ignored on Nevis because major threats did not materialize after warnings and alerts were made? 6. Do business institutions on Nevis steadily and enthusiastically sponsored Disaster management programmes and projects? As a result of these lukewarm attitudes mentioned above, these twelve idiosyncrasies have been built consciously or unconsciously on every mind. 1. It won’t happen to me 2. God is in our Island.. so. 3. I meant to.. but . Forgot to do it 5. I’m safe here 6. If it happens, it will be minor 7. I can handle it at the last minute 8. I just can’t be bothered 9. Never going to happen 10. Waste of time and money 11. Yeah right, tomorrow maybe 12. Got other things to worry about. DISASTER MANAGEMENT STRATEGIC COMMUNICATIONS PLAN FOR NEVIS MISSION S TATEMENT * To make all target publics (audiences) aware, involved and committed to consistent actions in Comprehensive Disaster Management. OBJECTIVES: * To achieve public education and information sharing by targeting the right audiences with the correct message and right tools in the most effective manner; To disseminate straight-forward messages to different audiences via the most appropriate medium. * To strengthen and increase Nevis Disaster Management Department’s effectiveness and improve its co-coordinating abilities within the Island. * To motivate the target audiences to contribute in policy making through public opinion polling (participatory approach). * To build a culture of safety via a consistent involvement of the public to all the phases of disaster management. TARGET AUDIENCE GROUPS The Nevis Island society has been structured into seven broad categories of target audiences 8. Audience Group One Government Officials * Ministers of Government * Government Departments * Entire civil servants 9. Audience Group Two Education Unit * Preschool – Grade two * Grade three – grade Six * First Form Fifth Form * Sixth Form – University * Teachers * Auxiliary staff * Educations Officers * Parents. 10. Audience Group Three Social Groups * Families * Senior Citizens * Clubs / groups / associations ( numerous) * N. G. Os 11. Audience Group Four Religious Bodies ( churches, etc) * Leaders * Men * Women * Young Adults * Children 12. Audience Group Five Business Sectors Banks * Hotels * Super markets * Companies * Legal firms 13. Audience Group Six Media * Newspapers * TV * Radio * Internet social network 14. Audience Group Seven Regional And International Agencies * CDEMA * USAID * OECS * CARICOM MESSAGE (SLOGAN, BRANDING) * Plan now! Don’t Wait! Disasters Don’t Discriminate * Hazards awareness, * Actions to be taken before, during and after their ( hazards) occurrences COMMUNICATIONS CHANNELS * Television stations: Nevis Newscast * Radio stations: Von Radio, Choice FM, Praise FM * Newspapers: The Leeward’s Time, Observer, Links, etc * Web sites:www. evisdm. com * Community centres:All the five parishes on the Island * Independence Square:Charlestown * Schools:Pre-school to Sixth form * Libraries Charlestown and Gingerland Libraries * Recreation centers (e. g. basketball courts, soccer fields, drag race) * Community non-profit offices: Red Cross and clubs * Supermarkets:Best Buy, Bargain house, Rams, TDC.. * Fast food restaurants: * Literature Racks: Brochures, Flyers, newsletters, magazines ACTIVITIES GROUP ONE: Government Departments Officials * PSA Audio Visual productions * Radio talk or call-in shows (Disaster and U) Information tips * Web links (www. nevisdm. com) * Expose on Disaster topics * Speeches * One-on-one meetings * Conferences * Disaster Preparedness Department for the month * Magazin e * Audio-Visual Production to Disaster messages via dramatizations, monologue, poetry, etc. * Drills * Training GROUP TWO: Education Unit * PSA Audio Visual productions * Radio talk or call-in shows (Disaster and U) * Social media – facebook, tweeters, hi5, tag, etc * Poster / drawing Competition * Poetry * Rhyme songs for Preschool – Grade 2 * Puppet productions * Debates * Dramatisation /skits /monologue /dialogue Quizzes competitions * Expose on Disaster topics * A benefit race * Web links (www. nevisdm. com) * Parades (Ms Disaster Management) * One-on-one meetings * Open houses * Speeches * Music competition on disaster themes * Disaster Clubs * Training * Drills GROUP THREE: Social Groups * PSA Audio Visual productions * Radio talk or call-in shows (Disaster and U) * Social media – facebook, twitters, hi5, tag, etc * Dramatisation /skits /monologue /dialogue * Expose on Disaster topics * Testimonials * Training * Drills GROUP FOUR: Religious Bodies (church es, etc) PSA Audio Visual productions * Radio talk or call-in shows (Disaster and U) * Social media – facebook, tweeters, hi5, tag, etc * Dramatisation /skits /monologue /dialogue * Expose on Disaster topics * Testimonials * Training * Drills * Weekly multi-hazard tips to churches GROUP FIVE: Business Sector * PSA Audio Visual productions * Radio talk or call-in shows (Disaster and U) * Training * Sponsorship * Annual award to the most disaster-prepared organisation. GROUP SIX: Media * Tools of disseminations * Assist in the productions of Comprehensive Disaster Management messages News conferences * Editorial board meetings at newspapers * Training GROUP SEVEN: Regional and International Agencies * Sponsorship * Update on all strategic communications activities. MATERIALS TO SUPPORT ACTIVITIES * News releases * Puppet production * PSAs on multi-hazards * Fliers and brochures * Opinion editorials (op-eds) * Letters to the editor * Posters * Public service announcements (PSAs) * Bookmarks * Video presentations * Web pages * A float in a parade * Buttons, pins, and ribbons * Promotional items and giveaways * Stickers * Audio visual equipment TO BE CONTINUED